VIRTBIZ.COM (“VIRTBIZ”, “Site,” “us” or “we”) is an official website for VIRTBIZ Internet Services, a company providing Internet solutions to the general public.
WHAT INFORMATION IS COLLECTED?
Generally, you may browse this Site without providing any Personal Information. For certain activities we collect only the domain name, but not the e-mail address of visitors to our Web page. We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and information volunteered by the consumer, such as survey information and/or site registrations.
If you elect to purchase services from us, we will request Personal Information that includes your credit card or other payment information, full name, billing and shipping address, email address and telephone number and any such information that is required to fulfill your order and to communicate with you regarding your order. Sensitive Personal Information such as credit card account numbers will be collected though a secured Internet connection generally via SSL or S-HTTP/HTTPS protocols. We may use your Personal Information, (but not your credit card number) to contact you about future products, services and discounts or to provide information regarding your service with us, unless you tell us otherwise.
WHAT IS THIS INFORMATION USED FOR?
We use the information for different purposes depending upon the goods or services being provided. Among other things, these purposes may include the following: making improvements to the content of our Web page; handling orders; delivering products and services; processing payments; processing for other purposes as required by our services; communicating with customers, users and vendors orders, products, services and promotional offers; updating our records and generally maintaining customer, user, and vendor accounts; displaying content; and recommending merchandise and services that might be of interest to our customers and users. We also use this information to prevent or detect fraud or abuses of our web sites, and enable third parties to carry out technical, logistical or other functions on our behalf.
WHAT INFORMATION IS SHARED?
We will not sell, exchange, rent, lease or otherwise disclose your Personal Information to other third-party marketers or any such persons that are not associated with us as an advertiser, sponsor, or promotional partner (collectively “Advertisers”) unless it is necessary to 1) conform to regulatory and legal requirements or to comply with legal process, 2) to protect the safety and security of our users, employees, or property, 3) to defend the rights of the Site or the Company, or 4) to enforce the Terms of Service Agreement.
HOW IS THIS INFORMATION SECURED?
We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. We conduct the collection, management, maintenance and storage of visitor information in a secure and reasonable manner using acceptable standards of security technology and practices (e.g., electronic security systems -and password protections) to protect against the loss, misuse or alteration of Personal Information data. We always use a secured connection for the sale of goods and services but may not use a secured connection for other types of activities. When users transmit Personal Information over an unsecured Internet connection, the Site is not responsible for the security of that information during the transmission stage as your email or registration could be copied or intercepted by unknown third parties. Therefore, you understand, acknowledge, and agree that you transmit certain Personal Information over this Site at your own risk.
WHAT INFORMATION CAN I ACCESS?
Generally, any information that you as a customer provide to us may be accessed via our Customer Portal at https://www.virtbiz.com/customer. This information may include your name, company name, email address, telephone contact, mailing address and other such information used in the course of business. The information can be viewed, modified or deleted using the Customer Portal for as long as you remain an active customer with VIRTBIZ. If you cease to be a customer of VIRTBIZ Internet Services, your information will stay on record with us for up to six (6) months and may be accessed by request. After that time, your information may be permanently removed from our records.
EU-US PRIVACY SHIELD
In compliance with the Privacy Shield Principles and subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC), VIRTBIZ Internet Services commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact us at:
VIRTBIZ Internet Services
ATTN: Privacy Shield Inquiry
2805 Canton Street
Dallas TX 75226
VIRTBIZ Internet Services has further committed to refer unresolved Privacy Shield complaints to BBB EU Privacy Shield, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit https://www.bbb.org/EU-privacy-shield/ for more information or to file a complaint. The services of BBB EU Privacy Shield are provided at no cost to you. While we strive to provide satisfaction to any inquiry, certain conditions may may allow parties to invoke binding arbitration.
WHAT ARE COOKIES USED FOR?
THIRD PARTY RESOURCES
This Site often provides links to third parties’ websites that could be of interest to our users. These websites do not have an affiliation with the Site or Company and may have different privacy policies and business practices than we do. We take no responsibility for such websites, as stated in our Terms of Service Agreement. By use of this Site, you have agreed that you will use the hyperlinks to third party sites at your own risk.
REVISIONS AND UPDATES TO THIS POLICY
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.