We welcome your communication and invite you to contact us. Please note that the contact information supplied here should be used for general contact. Support requests, on the other hand, should be submitted via your customer login.
Contact Information
Telephone:
- (972) 485-4125
(Dallas Headquarters) - (972) 485-4125
(Network Operations Center)
Facsimile:
- (972) 485-4140
Postal / Delivery:
- VIRTBIZ Internet Services
2000 N Central Expwy, Suite 150
Plano TX 75074
Business Office Hours
North American Central Time Zone (CT)
- Monday – Thursday: 8am – 5:00pm
- Friday: 8am – 12 (noon)
Deliveries
Our staff is able to receive packages from most delivery services. However, please be sure to send your package to the attention of your CUSTOMER NUMBER or company name.
We have excellent techs and office staff. Our psychics, however, are terrible. Therefore, please be sure to identify your shipment. VIRTBIZ is not responsible for unmarked items.
Please schedule large or pallet deliveries in advance so we can make the right staff and equipment available. We recommend lift gate delivery. In addition, we may use a pallet jack to move packages but will not lift overweight items.
Customer and Visitor Parking
With over 120 available parking spaces, we have ample parking day or night for customers to use to access and maintain colocated equipment.
Please note that parking your vehicle is at your own risk. We cannot be held liable for damage or theft of vehicles or contents. In addition, unauthorized vehicles will be towed without warning at the owners expense.