Knowledgebase

Knowledgebase : Dedicated Server
Sometimes users will receive the following error message: An error has occurred while sending mail. The mail server responded: QQWRITE error or disk full. #4.3.0 This error message occurs when the partition holding the mail becomes full. Be sure you ...
Are you trying to make changes in your Blue Quartz control panel to a site or user and you receive this error message in red? "Sorry, an error occurred while trying to create an email server map file. If mail server configuration files were removed or ma...
Here is a quick how-to for installing a Wildcard SSL / Wildcard Certificate on BlueOnyx. This applies to 5106R, 5107/5207R, 5108/5208R and 5209R versions. * Log into BlueOnyx GUI, click to Site Management for the site you wish to add the wildcard cert...
VIRTBIZ does not filter or firewall any Internet connection provided to a datacenter customer. We encourage the judicious use of a customer's own firewall and port filtering rules as they may apply to a customer's particular application and security po...
Yes. You have full root shell (SSH) access to your server. Dedicated servers with BlueQuartz installed should user "admin" as their username to log in and then "su -" to gain root access.
FrontPage has been discontinued by Microsoft. How long will VIRTBIZ support it? The short answer is: "as long as possible!" In early 2006, Microsoft announced that they would be discontinuing FrontPage and published a new product roadmap for FrontP...
If your IP range is a /28 or smaller, the PTR is not set by you. You may, however, request a custom PTR for your IP addresses by opening a Support Ticket with us. Please list the IP addresses you would like the entries to be made for in addition to the...
We understand you may have many questions regarding the BlueOnyx control panel. While we are responsible for the installation of the operating system and control panel as well as the continued operation of the dedicated server hardware, there are sever...
We understand you may have many questions regarding the PLESK control panel. While we are responsible for the installation of the operating system and control panel as well as the continued operation of the server hardware, we recommend the manufacturer's...
Assuming you are migrating from a Cobalt / BlueQuartz / BlueOnyx / TLAS server: Restore Backup Files Restoring your server Step #1 - Make a directory mkdir /home/restore Step #2 - Change Ownership to Admin chown admin /home/restore ...