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Knowledgebase : Dedicated Server

Sometimes users will receive the following error message: An error has occurred while sending mail. The mail server responded: QQWRITE error or disk full. #4.3.0 This error message occurs when the partition holding the mail becomes full. Be sure you ...
Are you trying to make changes in your Blue Quartz control panel to a site or user and you receive this error message in red? "Sorry, an error occurred while trying to create an email server map file. If mail server configuration files were removed or ma...
Here is a quick how-to for installing a Wildcard SSL / Wildcard Certificate on BlueOnyx. This applies to 5106R, 5107/5207R, 5108/5208R and 5209R versions. * Log into BlueOnyx GUI, click to Site Management for the site you wish to add the wildcard cert...
Yes. You have full root shell (SSH) access to your server. Dedicated servers with BlueQuartz installed should user "admin" as their username to log in and then "su -" to gain root access.
VIRTBIZ does not filter or firewall any Internet connection provided to a datacenter customer. We encourage the judicious use of a customer's own firewall and port filtering rules as they may apply to a customer's particular application and security po...
FrontPage has been discontinued by Microsoft. How long will VIRTBIZ support it? The short answer is: "as long as possible!" In early 2006, Microsoft announced that they would be discontinuing FrontPage and published a new product roadmap for FrontP...
If your IP range is a /28 or smaller, the PTR is not set by you. You may, however, request a custom PTR for your IP addresses by opening a Support Ticket with us. Please list the IP addresses you would like the entries to be made for in addition to the...
We understand you may have many questions regarding the BlueOnyx control panel. While we are responsible for the installation of the operating system and control panel as well as the continued operation of the dedicated server hardware, there are sever...
We understand you may have many questions regarding the PLESK control panel. While we are responsible for the installation of the operating system and control panel as well as the continued operation of the server hardware, we recommend the manufacturer's...
Assuming you are migrating from a Cobalt / BlueQuartz / BlueOnyx / TLAS server: Restore Backup Files Restoring your server Step #1 - Make a directory mkdir /home/restore Step #2 - Change Ownership to Admin chown admin /home/restore ...
INSTRUCTIONS: Please read this entire document, the cut and paste where indicated into an email addressed to hostmaster@virtbiz.com or fax to 972-485-4140. The purpose of this form is to provide customers with documentation concerning the assignment ...
Internet Explorer 7 is saying "Certificate error: navigation blocked". This means that, although the secure server certificate is encrypting data correctly, IE7 cannot verify the domain name. That is because there is not a SSL certificate for your part...
You can turn register_globals to on by accessing the server via SSH. Once you do that, edit the /etc/php.ini file by searching for the register_globals variable, then changing the toggle from "Off" to "On". Please note that register_globals is stron...
Some providers rate limit how often they respond with the TTL-exceeded ICMP packets used by traceroute and PING. This is done to prevent attacks against their routers, since responding to these packets requires much more CPU time than simply forwarding th...
When you set up multiple MX records in DNS, you are able to set a preference for which one should be used first. However, while the use of first-preference MX systems is standard practice, it is not mandatory. The use of alternate MX systems can be speci...
It is technically feasible to update a CentOS 4 system to CentOS 5. The following guide is based on a 32-bit system and has been tested to function. IMPORTANT NOTE: VIRTBIZ makes this procedure available as a convenience and does not warrant it for ...
In 2012 a development effort was started by Team BlueOnyx to modernize the Sausalito GUI from the ground up. The goal was to present it with a more responsive and fluid modern theme, a host of new features and functions and to modernize the entire arch...
From time to time, an anomaly may occur that causes the BlueOnyx underlying CODB database to become corrupted. When this happens, symptoms can include the inability to start cced.init service, or failing to add/modify/remove users and sites on the serv...
For sites requiring more power than what normal hosting can provide, a dedicated server is usually the better route to take. Having a dedicated server is a completely different from normal virtual (shared) hosting. The server is now fully yours - the e...
A PTR record associates an IP address with a canonical name. PTR records should point to a name that can be resolved back to the IP address. The name of the pointer record is not the IP address itself, but is the IP address’ four IP octets in reverse or...