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Knowledgebase : Web Hosting

Your web hosting account supports CGI scripts, such as those written in Perl, C, or other languages. You can add CGI scripts to work with your web content, enabling you to develop highly interactive, powerful web-based applications. You can develop CG...
If you have a SSL certificate on your website, depending on your particular configuration your website may not use HTTPS by default. To force _all web traffic_ to use HTTPS, put the following lines of code in the .htaccess file in your website's root fo...
FrontPage has been discontinued by Microsoft. How long will VIRTBIZ support it? The short answer is: "as long as possible!" In early 2006, Microsoft announced that they would be discontinuing FrontPage and published a new product roadmap for FrontP...
There are a limited number of accounts that come with the Different hosting packages. You can upgrade your package, or you can make use of mail aliases, where email from multiple addresses are delivered to a single account.
Additional domain names must be added to our master nameservers. If you have added a domain name and need it to resolve to your website, please open a Support Ticket and let us know the name of the new domain and tell us what the main domain is that it ...
The most common solution is to use "www" as the hostname for the website, since the SSL certificate is bound specifically to the hostname. In other words, your SSL certificate is is probably assigned by the SSL provider to www.DOMAIN.TLD (where DOMAIN....
Verizon has begun to block port 25 (SMTP) traffic. Therefore, if you are using a Verizon FiOS or DSL connection, they will no longer permit you to use standard SMTP settings on port 25. See this link from Verizon for more information: http://www.veriz...
Our e-mail servers are configured to use a variety of spam-blocking techniques. It is possible that the person trying to send you legitimate email is using a mailserver that has been involved in sending unsolicited commercial bulk e-mail (aka: spam). We...
Internet Explorer 7 is saying "Certificate error: navigation blocked". Newer versions of Firefox exhibit similar behavior. This means that, although the secure server certificate is encrypting data correctly, IE7 cannot verify the domain name. That is ...
-- Make sure that the permissions of the script file and the directory tree (relative to the server's document root) are set no higher than 755, or user: read, write, execute; group: read, execute; other: read, execute (-rwxr-xr-x). -- Check script to ...
The most frequent cause of the 0X800CCC0F error is a malfunctioning or misconfigured anti-virus program. Microsoft describes the issue and possible resolutions in detail at this link: http://support.microsoft.com/default.aspx?scid=kb;en-us;813514 W...
Our webhosting server control panels are protected by SSL-encrypted connections. This ensures that your data and transactions are processed securely. However, when logging in via https://www.yourdomainname.tld... you may encounter a browser error w...
Our hosting of your website and providing your email does not in any way impact your ability to access the internet through your provider. If you are unable to access the internet, it may be that they are having an issue and you might like to contac...
An email alias is an additional email address (name) that you can assign to an existing email account. For instance, if your account name is "jdoe", then your email account will automatically receive any email sent to jdoe@yourdomain.com (where yourdom...
This information is given on your account “Server Sheet” you received when signing up the account. For PLESK control panel servers, the control panel is located at https://DOMAIN.TLD:8443 (where DOMAIN.TLD is your domain name). For BlueQuartz co...
It is recommended that you click on "Or you can add an exception…" and then follow the prompts to "Add Exception" and "Get Certificate. The reason for this is because the SSL certificate for your control panel is self-signed, and does not actually ...