Knowledgebase: Email Policy Rejections
My email is rejected with code RELAYBLOCK-A
Posted by Chris Gebhardt on May 05 2007 02:30 PM
If you are sending email to a VIRTBIZ customer, and your email was rejected with the code "RELAYBLOCK-A", this indicates that your domain name has been implicated in verified Unsolicited Commercial Bulk Email (or "spam") complaints from our customers.|
The bounce message you received also contains a message such as the following:
REJECT - RELAYBLOCK-A DOMAIN (MM/DD/YYYY)
If you look after the RELAYBLOCK-A code, you will see the name of the domain that is being rejected, followed by the date in parenthesis which indicates the date that the block was put into place.
If you are attempting to send legitimate email communication that is being rejected with RELAYBLOCK-A, we recommend that the domain or server administrator contact VIRTBIZ for assistance.
CLICK HERE to request a delisting investigation.