21Apr2015

Network Maintenance Notification for 04/22/2015

CLOSED: 04/22/2015 1:16AM Central This maintenance window has been completed successfully.  Details are archived below.     MAINTENANCE WINDOW BEGIN: Wednesday, April 22, 2015 12:00AM CDT MAINTENANCE WINDOW END: Wednesday, April 22, 2015 4:00AM CDT SCOPE OF WORK: We received notification today at 5:24PM CDT from one of our network carriers, Level3 Communications, of emergency […]

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21Apr2015

Network Maintenance Notification for 04/24/2015

CLOSED: 04/24/2015 1:07AM Central This maintenance window has been completed successfully.  Details are archived below.   This notification is to alert customers and users regarding maintenance we will be performing on our network. MAINTENANCE WINDOW BEGIN: Friday, April 24, 2015 12:00AM CDT MAINTENANCE WINDOW END: Friday, April 24, 2015 1:00AM CDT SCOPE OF WORK: We […]

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21Mar2014

DDoS close-out report 03/18/2014

On Tuesday, March 18 2014, we sent you our initial incident report for the service degradation in connection with a Distributed Denial of Service (DDoS) attack.   This is the final email report that you will receive regarding this incident.

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18Mar2014

DDoS Incident Report 03/18/2014

Earlier today, our datacenter was one of several locations that was impacted by a Distributed Denial of Service (DDoS) attack. This email is intended to explain what happened and the steps that are being taken to further understand the incident and prevent future occurrence.

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3Mar2014

Updates to VIRTBIZ account management system

We wanted to let you know about some updates and improvements that we have made to our online customer account management system. First off, we heard from some customers that the password-reset function for the customer portal at https://www.virtbiz.com/customer was not always working as expected.   We were able to track down a bug that caused […]

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