Network Maintenance Notification for 05/22/2015

MAINTENANCE WINDOW BEGIN:
Friday, May 22, 2015 12:00AM CDT

MAINTENANCE WINDOW END:
Saturday, May 23, 2015 4:00AM CDT

SCOPE OF WORK:
We received notification today at 2:51PM CDT from one of our network carriers, Level3 Communications, of emergency network maintenance on their equipment.  This work will take place between Midnight – 5:00am Central Time on May 23.  The reason for the maintenance has been given as “Hardware – Card Reseat.”  This activity will cause the Level3 network to be unavailable to users during that time.

OPERATIONAL IMPACT:

Minimizing impact to our customers is of key importance.  Routing across the Level3 network will be interrupted for up to 5 minutes at some point during the maintenance window while hardware is replaced and BGP reconverges.  Customers who are served at remote sites by a provider that employs extended route caching may experience periods of being unable to connect to hosted assets.  Please be advised that while our team will do everything possible to minimize this, we are unable to take responsibility for networks outside our control.

We appreciate your patience and understanding with the late notification.  We are providing this information as quickly as possible to our users.