Network Maintenance Notification for 04/22/2015

CLOSED: 04/22/2015 1:16AM Central

This maintenance window has been completed successfully.  Details are archived below.


 

 

MAINTENANCE WINDOW BEGIN:
Wednesday, April 22, 2015 12:00AM CDT

MAINTENANCE WINDOW END:
Wednesday, April 22, 2015 4:00AM CDT

SCOPE OF WORK:
We received notification today at 5:24PM CDT from one of our network carriers, Level3 Communications, of emergency network maintenance on their equipment.  This work will take place between Midnight – 5:00am Central Time on April 22.  The reason for the maintenance has been given as “Hardware – RMA Replacement.”  This activity will cause the Level3 network to be unavailable to users during that time.

OPERATIONAL IMPACT:

Minimizing impact to our customers is of key importance.  Routing across the Level3 network will be interrupted for up to 5 minutes at some point during the maintenance window while hardware is replaced and BGP reconverges.  Customers who are served at remote sites by a provider that employs extended route caching may experience periods of being unable to connect to hosted assets.  Please be advised that while our team will do everything possible to minimize this, we are unable to take responsibility for networks outside our control.

We appreciate your patience and understanding with the late notification.  We are providing this information as quickly as possible to our users.